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Covergence Session Manager
The Covergence Session Manager transforms voice dial-tone into an IP network function and manages it to five 9's of reliability. It enables the transition from legacy voice to voice as a low-cost, managed service on the IP network - without ripping and replacing the existing telephony infrastructure.
Overview
| The Challenge |
Organizations can no longer afford the operating expense of two different approaches to voice and data. They need to integrate disparate voice systems into a cohesive IP architecture that reduces costs and improves communications.
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| CSM Overview |
CSM is middleware that virtualizes multi-vendor PBXs and Unified Communications systems into a single cohesive voice service. It consolidates and encapsulates common voice functions into a set of shared SOA components.
CSM moves routing, security, control, interoperability, monitoring, and QoS into a common SOA-based session layer creates an vendor independent control plane, as specified by 3GPP, IMS and others. This enables all systems to be centrally managed and controlled and it gives the security, compliance and operations teams the span-of-control over VoIP they require.
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| Web 2.0 |
The once distinct disciplines of telephony and application development are intersecting as organizations integrate voice, instant messaging, presence and other real-time capabilities into business applications.
With dial-tone and presence built into the network our Web 2.0 capability makes
easy for web developers to integrate voice communications, presence and other real-time capabilities into applications. Our Web 2.0 capability uses the Representational State Transfer (REST) to incorporate voice into applications. REST leverages a set of models, protocols and standards (HTTP, XML, and JSON, etc.) that are familiar to the large and less costly web developer market.
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| CSM Benefits |
CSM transitions voice from its traditional telephony model to the Web model so that you can;
- Deliver voice over your IP network
- Manage it from your data center
- Transform voice dial tone and presence into web services
- Quickly embed voice into applications
- Access presence availability and make calls from a browser
- Pool PBXs into shared resources
- Eliminate the obstacles created by heterogeneity
- Optimize communications to align with business needs
- Decrease voice costs
- While deploying new interactive service
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| Read what one of our customers was able to achieve combining the Covergence Session Manager with SIP Trunks from AT&T and Verizon Business |
| Case Study |
The Business Case for SIP Trunks
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| White Paper |
SIP Trunks in the Large Enterprise
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| Contact Us |
Contact us to find out what Covergence Session Manager can do for your organization.
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